Head Teller Dorothy Martinez at Enterprise Bank & Believe in not too long ago at 1200 Trinity Dr. Picture by Bonnie Gordon/ladailypost.com
By BONNIE J. GORDON
Los Alamos Everyday Put up
Head Teller Dorothy Martinez of the Los Alamos Branch of Company Financial institution & Rely on is pleased that the financial institution lobby is now open for clients.
“We’ve been fairly busy, but it is actually pleasant to interact with the shoppers again,” she said. “The clients have been actually cooperative about sporting masks in the lobby.”
Martinez started off in banking 22 decades ago and has crafted a profession at Company.
“I get pleasure from conference new persons and I have also gotten to know a large amount of my consumers, she explained. “I also definitely get pleasure from my coworkers at the bank.”
Martinez has sophisticated at the lender, 1st as a teller coach, then as head teller many a long time in the past. She stated that she likes remaining out entrance with the consumers somewhat than by yourself in an workplace.
“It’s extra obligation,” Martinez claimed. “I do oversight of new tellers and oversee the approval of some transactions. I’m often discovering one thing new, which retains it exciting. I’m constantly eager to choose on a challenge and understand new expertise.”
Tellers have a good deal on their plates. They system deposits, withdrawals, cashier’s checks, money orders and significantly additional, Martinez said, adding that tellers take care of around-the-counter transactions and mail-in deposits as effectively.
Liddie Martinez, president of Los Alamos Area and director of community engagement at Business Financial institution & Have faith in commends her head teller’s operate ethic.
“I was delighted to see Dorothy standing behind the Teller’s Window when I joined the financial institution in 2016,” Martinez reported. “I’ve acknowledged her due to the fact we ended up in middle faculty. She is meticulous in her do the job and has been offering excellent customer service in our lobby for over two a long time. We are so glad she is part of our crew.”
Martinez said the most challenging detail about her occupation is dealing with unsatisfied prospects.
“I attempt my greatest to take care of conflicts that arise between tellers and shoppers,” she said. “Sometimes people today just require to know a person bigger up the ladder will take their considerations critically.”
Martinez and her household live in Chimayo on land that was a gift from her husband’s household. Her two youngsters, a daughter and a son grew up there.
“I’ve been blessed with two wonderful youngsters,” she mentioned.
“I definitely take pleasure in my position,” Martinez explained. “Enterprise is an amazing employer.”